Helen Richardson has worked for Wilburton Kendrick (?) for 8 years, they are a company who sells expensive family homes in Wimbledon. She was hosting viewings at a house in St Alban's Avenue when the event occurred.
At the end of the viewings a tall man with long, curly, straw coloured hair arrived. He didn't shake Helen's hand, she started the tour anyway, although the man did not appear to take anything in. After a short while, she found him standing at a small yellow door with a black handle which she hadn't seen before. The man asked what was behind the door, and Helen put her hand to the door, which opened for her.
Behind the door was a corridor with green wallpaper, a black rug and pale yellow carpets. She didn't remember going into the corridor, but she suddenly realised she was inside it with the door closing behind her. Realising she had been crying, she hammered on the mirror where the door had been. With no other choice, she started to walk down the corridor. The corridor itself curved slightly to the left, had electric lamps on the walls every 10 meters and endless framed photos and paintings of the corridor, as well as a few mirrors. Every so often, there was a passage to the right. Initially Helen ignored these, but after walking for hours she decided to try one. Down there was more corridor, but as she turned around to go back, she found only the same corridor with more right turns. As she progressed the colours of the rug, carpet and walls changed.
After being in there for around 3 days with no food or water, occasionally slumped against a wall in despair, she saw a figure approaching. The figure was distorted but humanoid, with long pointy hands. The images on the wall changed to that of this creature and the mirrors slowly changed to that same figure. Finally there was one mirror remaining that she pushed up against, fell through and ended up in Dulwich.
Helen remained in hospital to recover from the dehydration, and spent a lot of time at home. After particularly bad nightmares she decided to come to the Magnus Institute to record her statement.
Jonathan Sims said that he believes her story, and asks if the man's name was Michael, which Helen confirmed. After she leaves, Not-Sasha confirms there were no new details to add to her statement about Michael, which had been lost in the Magnus Archives Worm-siege.
After Not-Sasha left, a figure appeared, asking "Do you even know they are lying to you?". Jonathan demanded to know how he got in, but the figured replied saying that wasn't how it worked. The figure, revealed to be the mysterious Michael, says it's just come by to collect what is his: the Wanderer, Helen. Jonathan asks if he owns the corridor, to which it replied asking if a hand owns a stomach. It hints that there is a war going on, and that if the Archives had fallen it would have unbalanced the struggle too early. It then leaves.